Customers have the right to a full refund if the item is returned back to us within 7 days. To apply for a refund or exchange please fill in the Returns & Exchange Form delivered with your order.
No refunds or exchanges are given on earrings. Please see our Terms & conditions for more details.
All refunds are credited to the same credit/debit card used for the original purchase only. Returns shall not be excepted if there is any damage to the item such as a scratch or dent or broken, or if any tags or labels are removed.
All Returns should be sent to:
Cuba Lily
The Cornmill Centre
Darlington
DL1 1LS
We strongly advise you use a special delivery option.
